11 Jul, 2024 Acronyms anyone?? There's a new MoU between RSH and HO By Sarah Patrice The Regulator of Social Housing (RSH) and the Housing Ombudsman Service (HO) have put in place a new Memorandum of Understanding (MoU)...
21 Jun, 2024 Investigation into chatbot - a 'warning shot for industry' By Emma Watt The ICO has concluded its investigation into Snap Inc.’s use of its 'My AI' chatbot feature on the Snapchat platform. The My AI chatbot...
23 Apr, 2024 Care home operator fined £400,000 by HSE following death of vulnerable resident By Precious Mealia A care home operator in Scotland was fined £400,000 due to safety breaches resulting in the death of a resident. Susan Greens, 95, was...
20 Feb, 2024 Riding to compliance: learning lessons on fire safety By Precious Mealia The owner of an equestrian yard has been fined £5,000 by Oxfordshire County Council’s Fire and Rescue Service for being in breach of a...
12 Jan, 2024 Awaab's Law - consultation now out By Suzanne Gregson On 9 January 2024, the Department for Levelling Up, Housing and Communities released its long-awaited consultation on Awaab’s Law, which...
05 Dec, 2023 CQC prosecutes two care providers for failing to protect residents from the risk of avoidable harm By Precious Mealia In our regulatory round-up ebriefings, we have been discussing for some time the steady rise in the number of prosecutions brought by the...
04 Dec, 2023 Heat networks – who has the controls? By Richard Brooks Developments in heat network regulation and financing are creating greaterflexibility for local authorities or housing associations to...
13 Nov, 2023 ‘Non-routine’ tasks - when the health and safety of employees must come first By Precious Mealia The Barnsdale Hall Hotel (now the Rutland Hall Hotel and Spa) has been fined £146,700 together with £50,000 of costs after pleading...
28 Sep, 2023 New footings for the relationship between the Regulator of Social Housing and the Housing Ombudsman By Sarah Patrice In case you missed it, the updated Memorandum of Understanding (MoU) between the Regulator of Social Housing and the Housing Ombudsman...
27 Jul, 2023 Regulatory round-up: Care and housing prosecutions update 2023 By Freya Cassia We have just published our most recent prosecutions update which comments on some of the regulatory trends we have been seeing over the...
26 Jul, 2023 Consultation on the consumer standards is out... By Sarah Patrice The much anticipated consultation on the new consumer standards is out now. The Regulator of Social Housing (RSH) is seeking views on the...
19 Jul, 2023 CQC focus on workforce wellbeing By Lorna Kenyon-Pain Tim Coolican Elizabeth Massey The CQC recently sought responses from providers and professionals working in the health and social care sector on what workforce...