Blog

On 10 July 2024, the Housing Ombudsman wrote to the chief executives of all social housing providers encouraging them to review their...

On 17 July 2024, the Regulator of Social Housing issued its Annual Consumer Regulation Review for 2023-2024. This relates to the last...

As of 22 May 2024, mandatory mediation has been introduced for certain cases allocated to the small claims track where the only remedy...

Following the announcement on Wednesday 22 May that the General Election (or ‘Genny Lec’ as it can be affectionately called) will take...

A sea change in disrepair legal obligations approaches.  To understand the proposals in Awaab's Law, see the e-briefing from my colleague...

On 9 January 2024, the Department for Levelling Up, Housing and Communities released its long-awaited consultation on Awaab’s Law, which...

This was the title of the panel session I spoke at during the HOMES UK 22 conference last week. My main point was for landlords to focus...

A helpful article in Inside Housing last week from Riverside's CEO about the cost of disrepair claims.  Of course, there are valid claims...

Have you spotted the Housing Ombudsman's 'Spotlight Report on damp and mould - It's not lifestyle' and a significant change to its...