11 Jul, 2024 Acronyms anyone?? There's a new MoU between RSH and HO By Sarah Patrice The Regulator of Social Housing (RSH) and the Housing Ombudsman Service (HO) have put in place a new Memorandum of Understanding (MoU)...
28 Sep, 2023 New footings for the relationship between the Regulator of Social Housing and the Housing Ombudsman By Sarah Patrice In case you missed it, the updated Memorandum of Understanding (MoU) between the Regulator of Social Housing and the Housing Ombudsman...
12 Oct, 2022 The jury is now out (on the rent increase cap) By Peter Hubbard So our responses to the rent cap consultation have been submitted. The next few weeks of waiting for the Government’s decision will feel...
21 Sep, 2022 Rent increases and tenant satisfaction measures: how to score a win-win By Victoria Jardine The Regulator of Social Housing (RSH) has just published its definitive set of tenant satisfaction measures (TSMs) which it will use...
11 May, 2022 Housing homeless families report: More funding needed By Emma Hardman I read with interest the recent report from the National Housing Federation (NHF) on housing homeless families. The NHF undertook...
04 Oct, 2021 The annual consumer review - summary of key messages By Lorna Kenyon-Pain I was interested to read my colleague, Tim Coolican’s ebriefing on the Regulator of Social Housing’s annual consumer review. At a time...
22 Feb, 2021 A new tool kit for social housing providers preparing for the Building Safety Bill By Kieran Binnie Social Housing providers will be understandably concerned as to how to prepare for the Building Safety Bill becoming law. To support...