25 Jul, 2024 Care Act duties and care home closures By Emma Watt Freya Cassia The Local Government and Social Care Ombudsman (the Ombudsman) has found Wokingham Borough Council (the council) at fault for how it...
29 Oct, 2021 Parallel tracks: Disrepair claim or Ombudsman complaint? 'It's not lifestyle' By Helen Tucker Have you spotted the Housing Ombudsman's 'Spotlight Report on damp and mould - It's not lifestyle' and a significant change to its...