7/4/2025 1:44:36 PM Key takeaways from the Housing Ombudsman's report on anti-social behaviour (ASB) By Harry Browne The Housing Ombudsman has this week published its latest ‘learning from severe maladministration’ report on ASB. The report provides...
8/14/2024 3:21:30 PM Deferring window repairs to a planned programme simply isn’t enough… By Anthony Collins On 10 July 2024, the Housing Ombudsman wrote to the chief executives of all social housing providers encouraging them to review their...
11/24/2020 10:29:09 AM The Social Housing White Paper: Prompt and fair complaint handling By Emma Hardman Promise 3 of the Social Housing White Paper sets out the intention for residents of social housing to have complaints dealt with promptly...