7/30/2026 11:00:13 AM Housing Ombudsman updates complaints scheme for STAIRs: key changes and consultation outcomes By Ben Pumphrey The Housing Ombudsman has published a revised Housing Ombudsman scheme and its response to the consultation on the Ombudsman's role in...
7/4/2025 1:44:36 PM Key takeaways from the Housing Ombudsman's report on anti-social behaviour (ASB) By Harry Browne The Housing Ombudsman has this week published its latest ‘learning from severe maladministration’ report on ASB. The report provides...
8/14/2024 3:21:30 PM Deferring window repairs to a planned programme simply isn’t enough… By Anthony Collins On 10 July 2024, the Housing Ombudsman wrote to the chief executives of all social housing providers encouraging them to review their...