21 Jun, 2024 Investigation into chatbot - a 'warning shot for industry' By Emma Watt The ICO has concluded its investigation into Snap Inc.’s use of its 'My AI' chatbot feature on the Snapchat platform. The My AI chatbot...
01 Feb, 2023 Seven root causes of digital consumer harms By Emma Watt The UK Government has published a report, warning about the harm that can be caused when consumers buy products and services online....
26 Jan, 2021 Using algorithms to enhance, not harm competition and consumers By Emma Watt To mark the launch of a new programme of work on analysing algorithms, the Competition and Markets Authority (CMA) has published a report...