7/16/2026 10:25:00 AM Awaab’s Law: early lessons on roof leaks By Suzanne Gregson The Housing Ombudsman’s latest Learning from Severe Maladministration report highlights an emerging theme in complaints: the significant...
7/14/2026 9:13:51 AM Awaab’s Law expands again By Suzanne Gregson The Government has announced that Phase 2 of Awaab’s Law will come into force on 30 November 2026, extending the strict response...
5/6/2021 2:00:34 PM Beware - new Section 8 prescribed form By Suzanne Gregson Make sure you are using the right prescribed form. Read below for more information.