In today’s increasingly digital world, many of us hold assets online - whether it’s social media accounts, photos, emails, or even cryptocurrency. These digital assets can carry both sentimental and financial value, yet they’re often overlooked in estate planning. Last year, the BBC published an article on the struggles of a husband trying to access family photos from his late wife’s phone. As this story sadly makes clear, without proper preparation, your loved ones may face difficulties locating or accessing these assets at what is already a very difficult time.
Why digital assets matter
From online banking and PayPal accounts to cloud storage and social media profiles, digital assets are now part of everyday life. While some may have clear monetary value, others, such as family photos or personal messages, hold significant sentimental value. The challenge is that access to these assets is often restricted once you pass away, and currently, there isn't any overarching UK legislation governing how they’re dealt with after death.
What can you do?
Although the law hasn’t yet caught up with the digital age, there are practical steps you can take to make things easier for your loved ones:
- Create a record: It is a good idea to make a list of your digital accounts, including usernames and account numbers. Keep this list updated and stored securely. However, avoid putting such details within your Will, as this will become a public document on your death.
- Secure your passwords: Use a password manager or keep a separate, secure record of your passwords. Let your loved ones know where this is stored, but don’t share it directly during your lifetime.
- Back up sentimental files: Consider printing or backing up important photos, videos, or documents to an external hard drive so they can still be accessed even if access to an online account is restricted.
- Leave guidance: If you have specific wishes for how your digital assets should be handled, for example, sharing photos with certain people, consider writing a Letter of Wishes to accompany your Will. While not legally binding, it can offer helpful direction to your executors.
- Check terms and conditions: Each platform has its own rules about what happens to your account after death. Some allow you to appoint a legacy contact or nominee, while others may delete inactive accounts. Understanding these terms can help you take appropriate action now.
Peace of mind for the future
Taking time to organise your digital assets now will ensure that your loved ones aren’t left in the dark. Whether it’s accessing online bank accounts or preserving memories, a little planning can go a long way. If you’d like advice on how to incorporate digital assets into your estate planning, please do not hesitate to contact me.

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