The Social Housing White paper picks up on some key housing management issues. From measuring how ASB is tackled, to expecting pets to be generally permitted by tenancy agreements and an allocations review.
Fiona McGregor of the RSH spoke this week at the Placeshapers conference and emphasised that there is "no pre-formed plan on KPIs" - consultation and engagement are clearly needed to design them. Recognising the lack of choice for many social housing residents, she urged providers to share good practice amongst themselves.
My colleagues and I share our thoughts in our e-briefing here.