As we move ever increasingly close to the new consumer standards and Social Housing Regulation Act (still a Bill at the time of writing this), the Regulator of Social Housing (RSH) has written to all small registered providers (RPs) (having 1000 units or less) to invite them to take part in the pilot to look at if and how their Tenant Satisfaction Measures (TSM) data could be collected. Any takers?...
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RSH seeking out small RPs to take part in TSM pilot
The general consensus across the health and social care sector is one of yet another missed opportunity to bring social care to the front...